📄 Privacy Policy – Gleaming Touch Auto Spa
Effective Date: 9/15/2025
Gleaming Touch Auto Spa (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when booking or using our services. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, booking system, or communication channels.
- Information We Collect
When you use our website or book services, we may collect:
- Personal Information: Name, email address, phone number, and vehicle details.
- Payment Information: Processed securely by Stripe; we do not store your credit card details.
- Booking Details: Appointment time, selected services, and history of visits.
- How We Use Your Information
We use your information to:
- Process and confirm bookings through LatePoint.
- Communicate appointment confirmations, reminders, reschedules, and support messages.
- Improve our services and customer experience.
- Comply with legal obligations.
- SMS Communications
By providing your phone number and checking the opt-in box at booking:
- You consent to receive SMS appointment updates and customer support messages.
- Message frequency varies depending on your appointments.
- Message and data rates may apply.
- To opt out, reply STOP at any time. Reply HELP for assistance.
- SMS messages are strictly limited to appointment-related communications and customer support.
- Information Sharing
We do not sell or rent your information.
We may share your data only with:
- Stripe (payment processing).
- LatePoint (booking management).
- Service providers assisting us in running our business.
- Data Security
Our website uses HTTPS encryption, and we take reasonable technical and administrative measures to safeguard your information. While we use industry-standard protections, no system is completely secure.
- Your Rights
As a Massachusetts resident, you have the right to:
- Request access to your personal information.
- Request correction or deletion of your data.
- Withdraw consent for communications.
To exercise these rights, contact us at info@gleamingtouchinc.com or call (774) 789-8583.
- Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
- Contact Us
Gleaming Touch Auto Spa
100 Grove St, Suite 318
Worcester, MA 01605
Email: info@gleamingtouchinc.com
Phone: (774) 789-8583